Subscriptions
I'm having trouble logging in
Please make sure you have an active subscription account and then visit https://voomie.com/a/account/login to log in to our customer portal, using the password code sent to your email or SMS. Not seeing your active subscriptions? You may have checked
How do I cancel my subscription?
We are happy to assist with instructions on how to cancel your subscription. 1. Login into your account by visiting https://voomie.com/a/account/login. 2. You should see your active subscription(s) listed. 3. Locate the subscription you'd like to can
How do I skip a subscription shipment?
Steps on how to skip your subscription:. 1. Login into your account by visiting https://voomie.com/a/account/login. 2. You should see your active subscription(s) listed. 3. Locate the subscription you'd like to skip and click the purple 'Skip' button
How do I change my subscription products?
Swapping, removing or adding products to your subscription is super easy!. Here's how:. 1. Login into your account by visiting https://voomie.com/a/account/login. 2. You should see your active subscription(s) listed. 3. Locate the subscription you'd
What discount do I get if I subscribe?
All subscriptions offer an ongoing 10% discount off of the one-time total. If you signed up for a subscription in January 2025 as one of our founding members, you will have 20% off for the life of your subscription. If you cancel your subscription an
Can I subscribe to more than one product?
Absolutely. Build the routine that works best for you using our new Build Your Own Bundle and select the subscribe option.
Can I add a one-time product to my subscription?
You sure can! You can add any Voomie accessories such as water bottles, shakers and mixers as a one time purchase at the start or during your subscription. If you have an active subscription and would like to add one a one-time product, simply:. 1. L
What frequency can I choose for deliveries?
You can choose between monthly or every two months.
How will I know when I’m about to be charged again?
We’ll send reminders 14, 7, and 3 days before your renewal to the email you used at checkout. We know you’ve got a busy brain - we’ve got your back!. If you feel a reminder was missed, please double-check your spam and junk folders, as well as the em
Can I return my subscription order?
Subscription orders are final sale. However, if something arrives damaged, defective, or incorrect, we’ll absolutely make it right - just reach out to us at [email protected].
Do you ship subscriptions internationally?
Yes! We ship subscriptions to all countries listed in our Shipping Policy.
How do I update my shipping or billing info?
Need to update your shipping or billing information? It's super easy!. 1. Log in to your account by visiting https://voomie.com/a/account/login. 2. You should see your active subscription(s) listed. 3. Click 'Edit' next to Shipping Information or Bil
My founding member discount isn't applied?
If you signed up for a subscription in January 2025 as one of our founding members, you will have 20% off for the life of your subscription. If you cancel your subscription and then sign back up at a later date, you will revert back to the standard 1