Voomie is happy to replace any product that is faulty or damaged. Any faults or damages must be reported within 14 days of delivery with picture evidence and sent to hello@voomie.com. If you have received a product that is faulty, damaged, or incorre

<h2 id="isPasted">Returns:</h2>Voomie is happy to replace any product that is faulty or damaged. Any faults or damages must be reported within 14 days of delivery with picture evidence and sent to <a rel="noopener">hello@voomie.com</a>.<ul><li>We do not offer refunds or returns for change of mind.</li><li>No refunds will be issued based on taste preference.</li><li>All pre-order sales and sale items (including Black Friday sales) are NON-refundable and cannot be cancelled prior to receiving the products.</li></ul><hr><h2 id="exchange-and-store-credits">Exchange and Store Credits:</h2>If you have received a product that is faulty, damaged, or incorrect:<ul><li>Voomie will cover the cost of return shipping.</li></ul>If you have purchased the incorrect product or wish to exchange an unopened product:<ul><li>You will need to cover the cost of return shipping.</li><li>We can only offer an exchange or store credit under these circumstances.</li></ul><hr><h2 id="important-notes">Important Notes:</h2><ul><li>This returns policy does not include items purchased during sales or promotions, as these are considered final sale.</li><li>Please contact our customer care team within 30 days to commence the return process at: <a rel="noopener">hello@voomie.com</a>.</li></ul>

What’s your return policy?

You will have the option to cancel your order within your confirmation email. You may also contact our customer service team at hello@voomie.com. Please include your order number and the reason for cancellation in your message. Orders can only be can

You will have the option to cancel your order within your confirmation email. You may also contact our customer service team at hello@voomie.com. Please include your order number and the reason for cancellation in your message. Orders can only be cancelled before they have been dispatched. If your order has already been shipped, please refer to our <a href="https://voomie.com/policies/refund-policy">return policy</a> for further instructions.

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