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Subscriptions

I'm having trouble logging in

Please make sure you have an active subscription account and then visit https://voomie.com/a/account/login to log in to our customer portal, using the password code sent to your email or SMS. Not seeing your active subscriptions? You may have checked

How do I cancel my subscription?

We are happy to assist with instructions on how to cancel your subscription. 1. Login into your account by visiting https://voomie.com/a/account/login. 2. You should see your active subscription(s) listed. 3. Locate the subscription you'd like to can

How do I skip a subscription shipment?

Steps on how to skip your subscription:. 1. Login into your account by visiting https://voomie.com/a/account/login. 2. You should see your active subscription(s) listed. 3. Locate the subscription you'd like to skip and click the purple 'Skip' button

How do I change my subscription products?

Swapping, removing or adding products to your subscription is super easy!. Here's how:. 1. Login into your account by visiting https://voomie.com/a/account/login. 2. You should see your active subscription(s) listed. 3. Locate the subscription you'd

What discount do I get if I subscribe?

All subscriptions offer an ongoing 10% discount off of the one-time total. If you signed up for a subscription in January 2025 as one of our founding members, you will have 20% off for the life of your subscription. If you cancel your subscription an

Can I subscribe to more than one product?

Absolutely. Build the routine that works best for you using our new Build Your Own Bundle and select the subscribe option.

Can I add a one-time product to my subscription?

You sure can! You can add any Voomie accessories such as water bottles, shakers and mixers as a one time purchase at the start or during your subscription. If you have an active subscription and would like to add one a one-time product, simply:. 1. L

What frequency can I choose for deliveries?

You can choose between monthly or every two months.

How will I know when I’m about to be charged again?

We’ll send reminders 14, 7, and 3 days before your renewal to the email you used at checkout. We know you’ve got a busy brain - we’ve got your back!. If you feel a reminder was missed, please double-check your spam and junk folders, as well as the em

Can I return my subscription order?

Subscription orders are final sale. However, if something arrives damaged, defective, or incorrect, we’ll absolutely make it right - just reach out to us at [email protected].

Do you ship subscriptions internationally?

Yes! We ship subscriptions to all countries listed in our Shipping Policy.

How do I update my shipping or billing info?

Need to update your shipping or billing information? It's super easy!. 1. Log in to your account by visiting https://voomie.com/a/account/login. 2. You should see your active subscription(s) listed. 3. Click 'Edit' next to Shipping Information or Bil

My founding member discount isn't applied?

If you signed up for a subscription in January 2025 as one of our founding members, you will have 20% off for the life of your subscription. If you cancel your subscription and then sign back up at a later date, you will revert back to the standard 1