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Voomie Vacay Loyalty Program

What is Voomie Vacay?

Voomie Vacay isn’t just a loyalty program, it’s your passport to perks. For every $1 you spend on Voomie, you’ll earn 1 point. Stack ‘em up and cash ‘em in to save $$$ on future orders. But that’s just the beginning. Voomie Vacay is your all-access p

How do I join?

To join the Voomie Vacay, it's simple: sign up here and make your first purchase. Then sit back and watch your points start to build and the benefits roll in. Already a Voomie customer? You're all set! Simply log in here to check your points and rede

How do I earn points?

You will receive Voomie Vacay points for every dollar you spend ($1 = 1 point), which you can then redeem on future orders (for example, 100 points = $10 off). You can also earn points by reaching a new Voomie Vacay Tier, leaving a review, and follow

Where do I check my points?

To check your points, simply click here to view and redeem on your future orders. Your points are assigned to the email address you used to check out, so make sure to always use the same email address to avoid missing out on points or perks. If you b

When do my points expire?

All good things must come to an end - your points will expire 90 days from when they were awarded.

How do I redeem my points?

Redeeming your Voomie Vacay points is simple!Step 1: Log in to your customer account here. Make sure you always use the same email address for ordering, as that's how your points are allocated to your account. Step 2: Under your membership, you'll se

How do points convert to dollars?

10 points = $1, 100 points = $10, and so on. You can redeem your points at any time (before they expire), whether you're redeeming 5 points for 50c off your order or 500 points for $50 off!

Is there a limit on how many points i can earn?

There is no limit to the amount of Voomie Vacay points you can earn and the amount of benefits you can redeem. But like every vacation which eventually ends, your points will expire 90 days from when they are awarded - so don't sit on them for too lo

How is my Voomie Vacay tier determined?

At the time of launch (3rd Sept 2025) all customers will be on the first tier: Pack Your Bags. Your Voomie Vacay tier will go up or down depending on your total spend on voomie.com within a 12-month period, starting when you first enter the tier.

How do I check my current tier?

To check what tier you are in, click here to log in to your account and view your points, tier level and more.

How do I move up a tier?

You need to do just one thing to unlock the next tier: shop with Voomie!. The more you spend in a 12-month period, the quicker you'll move up the tiers and the more points you'll earn. More points = more discounts and exclusive benefits!

Will my Voomie Vacay tier ever reset?

Your Tier Status is based on a 12-month cycle, starting from the date you attain a specific tier (based on your yearly spending). If your yearly spending falls short of the required threshold to maintain your tier within the designated 12-month perio

Can I combine my Voomie Vacay points with other discount codes?

Unfortunately, no. Our system only allows 1 discount or promotional code per order. This includes free shipping offers and the usage of points via our Voomie Vacay loyalty program.

What happens to my points when items are returned?

Points are not refunded or added back to your account when a product is returned.

How does the backdating of points work?

If you are an existing customer as of Sept 3rd 2025, your account will be credited with up to 300 bonus points (based on your spend with us since May 2024, excluding shipping + GST) to kickstart your Voomie Vacay. Credits will be added to accounts ov

Can I merge accounts or move points from one account to another?

Loyalty points are allocated to the email you used at check out. We are unable to merge points across multiple accounts, so please be sure to use your preferred email while checking out to redeem your points and ensure you don't miss out on past purc

I redeemed my credits for a discount code but have lost the code

If you redeemed your loyalty credits for a discount code and didn't copy it down, don't worry - you can still use it! To find the code, simply follow the steps below:. 1. Log in to your loyalty account by clicking here. 2. Scroll down until you see y